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Case Study

Project Summary

A complete digital transformation for Techly Pros, a tech support company. I redesigned their GoDaddy website, revamped their CRM, built a full membership portal in GoHighLevel, organized their contacts, set up SMS/email workflows, and created a cohesive digital experience that supported their brand growth.

Role: Web Designer, Systems Setup, Automation Specialist
Tools: GoHighLevel, GoDaddy, Google Workspace, Canva
Timeline: 2–3 months

The Challenge

Techly Pros came to me with:

A disorganized CRM
No membership portal
No working automations
Broken or outdated web pages
Scattered branding and inconsistent UX
Contacts that weren’t tagged or segmented
Manual onboarding and client support

My Solutions (What I Did)

I completed a full platform rebuild:

✔ CRM + Contact Cleanup

Organized contact lists
Applied tags, segments, and pipelines
Connected business phone system

✔ Membership Portal Buildout

Created structured modules
Designed branded layouts
Added downloadable resources
Set up gating + permissions

✔ Automated Email & SMS Workflows

Welcome sequences
Onboarding flows
Client support workflows

✔ Website Rejuvenation (GoDaddy)

Rebuilt and updated pages
Improved navigation
Updated branding & copy
Ensured mobile responsiveness

Google Sites

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